My game crashed, how do I send device logs?

Daria -


1. MAC

1. Connect your device to MAC - confirm you would like to connect to MAC on your device
2. Launch Monitor Android
3. Select your device in the Devices tab
4. Tap the LogCat tab
5. Reproduce the problem
6. Select the log by tapping cmd+A
7. Save (tap the right center icon)

2. WINDOWS (make sure you have enabled USB debugging in the device settings in order to get logs through ADB):

1. Go to 'Settings'
2. Select 'About phone' or 'About tablet'
3. Select 'Software Information'
4. Keep tapping on 'Build number' until you receive a notification that Developer options are now available
5. Go back to the Settings menu
6. Select 'Developer options'
7. Enable USB debugging

Steps to obtain device logs:

1. Install ADB (Android Debug Bridge)
2. Connect your device to the computer
3. Allow computer to access the device (on your device)
4. Open Windows console
5. Type the 'adb devices' command
6. Copy your device's ID
7. Enter the following command: adb -s <device ID> logcat -> log.log
8. Reproduce the problem
9. Stop the logging process (ctrl + c) or just disconnect the device
10. Go to the directory you launched the console from, there you will find a log.log file with the device logs
11. Send this file to the email

iOS (MAC only)

1. Launch Xcode
2. Connect your device
3. Tap the Window tab - select Devices in the drop-down list
4. Select your device
5. Reproduce the problem
6. Select the log file by tapping cmd+A
7. Save

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